1	In the Right Place at the Right Time! Delivering Library Resources and Services to Enhance Learning
2	ACRL Guidelines for Distance Learning Library Services “Library resources and services in institutions of higher education must meet the needs of all their faculty, students, and academic support personnel, regardless of where they are located.” Approved June 29, 2004 http://www.ala.org/ala/acrl/acrlstandards/guidelinesdistancelearning.htm
3	Distance education has many flavors Local definitions ARE important, consider: Delivery modes: F2F, Video, internet, USPS Synchronous/Asynchronous Program areas
4	Principles of ACRL Guidelines Meeting the needs of all Faculty, students & staff Regardless of where they are
5	Brief History First guidelines written way back in 1963 Latest version adopted June 2004 Next version??
6	ACRL Guidelines Guidelines offer benchmarking and tool to approach administration Reflect Academia’s fast-paced & ever-evolving realities Diversity in educational opportunities Diversity in students
7	"Reflect need for library services..." Reflect need for library services & resources beyond the main campus To support these, libraries need ADDITIONAL resources & funding Libraries need to plan Libraries need ongoing assessment of distant education services
8	Services for DE populations What are their unique needs? How can these needs best be met by the originating institution? How will services be delivered? Are they equitable? Put yourself in their shoes!
9	Access Services A shared/integrated public service Essential components (ACRL): Reciprocal borrowing Interlibrary loan Document delivery Reserve materials
10	Reciprocal Borrowing Expands access through resource sharing Provides on-site/physical access UTEP, NMCAL Passport, ALLIANCE Should complement other services provided by originating institution
11	Information Delivery Services Interlibrary Loan/Document Delivery ILLIAD: Integrated interlibrary loan/docdel management system Empowers DE users Streamlines access to materials/content Improves turnaround times http://illiad.nmsu.edu
12	Reserves DocuTek/DocuFax: Integrated electronic reserves management system: Empowers users Promotes copyright compliance Provides 24/7 access http://liberes.nmsu.edu
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15	Challenges Guidelines vs. Reality Budget, Staff “Out of sight, out of mind” Marketing resources and services Technology limitations Copyright Assessment Others?
16	Library Collections & Research/Reference Services E-books? Functionality, delivery modes, targeted collections Reference/research assistance Virtual reference (e-mail, chat, IM) Toll free phone line
17	Instruction, Training & Research Support Faculty Reserve readings training Persistent URLs Students research & resource needs Copyright issues
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19	Instruction, Training & Research Support Students Onsite training Online tutorials General skills, multipurpose Course/program specific
20	Best Practices Central Michigan http://ocls.cmich.edu/ History and reputation of serving the adult learner community
21	Penn State World Campus Library Distance Ed page: http://www.worldcampus.psu.edu/wc/StudentServices_LibraryResources.shtml
22	Questions??? Susan Beck susabeck@lib.nmsu.edu Norice Lee nlee@lib.nmsu.edu Susan Metcalf smetcalf@lib.nmsu.edu THANK YOU FOR ATTENDING!