What is Information Delivery Services (IDS)?

Information Delivery Services (IDS) is the new name for Interlibrary Loan and Pegasus Delivery and Pick-up Services. This two-tiered service combines to provide faculty and students access to needed research information whether owned by NMSU Library or another organization.

Who is eligible to make IDS requests?

Any person with a current NMSU ID not blocked by the NMSU Library for fines or lost books. Users must first register with IDS before submitting requests. Guest borrowers and people from the community are able to request ILL service at the Thomas Branigan Public Library (528-4000). ILL service may also be available at Dona Ana Branch Community College Library (527-7555) at: http://dabcc-www.nmsu.edu/library/libservices.htm

How much does it cost?

There is usually no charge.  However, if there is a charge associated with an undergraduate request, the undergraduate will be informed.  They can then agree to pay the charges or cancel the request.

How many requests may I make?

There is no limit to the number of requests that may be submitted at one time. However, during peak times we may have to limit the number processed per patron each day.

How do I request material through IDS?

An electronic form must be filled out for each request. Electronic forms are located at:

1.  http://illiad.nmsu.edu/illiad.html?

2.  Electronic Databases
Links are located in most of the electronic databases provided by the library.

• Select a citation from a Detailed Record
• Click the ILLIAD button (bibliographic data will automatically transfer to an ILLIAD request)
• Click the Submit button

How do I log into IDS?

At the NMSU Library web page select Services.
Select Information Delivery Services.

Click “Click here to log in”

Enter your username and password

What Username and Password is needed?

 ILLIAD uses the same Username and Password as your MyNMSU account.  Register for MyNMSU for the first time at: https://my.nmsu.edu/cp/home/displaylogin

How long does it take to register before I can make a request?  

Immediately.

 Generally:

• Loaned books, 1-2 weeks
• Photocopies, 1-5 days

How will I know when my IDS material has arrived?

You will receive an email notice that your material has arrived.
Books may be picked up at the Zuhl Circulation desk. Articles will be posted to your account unless otherwise noted.  Faculty and PhD candidates may request material to be delivered or picked up at their campus offices. 

How long can I keep the materials?

 Approximately a month. Each lending library has its own lending policies. Most libraries allow one renewal. Log into your ILLIAD account to request a renewal.  A courtesy notice will be emailed three days before the due date.

 All ILL books are subject to immediate RECALL by the lending library.

Photocopies are yours to keep.

Are there overdue and/or lost material fines?

 Yes. Overdue fines are assessed by the lending library. Replacement costs for lost materials generally start at $75.

Can I obtain dissertations and theses from other libraries?

 Yes. Fill out a book request form. As always, each request is subject to the lending library's policies.

Can I check out “Library Use Only” material?

Library Use Only material is checked out to your account for circulation purposes. However they cannot leave the library. Microfilm/fiche will be available for use at Branson Library.  Library-use books will be available at Zuhl Library.  If you have access to a microfilm/fiche reader in your office, contact us and we MAY be able to let you use the material in your office.

How will I receive articles I ordered?

Most articles will be posted to your ILLIAD account.  Log into ILLIAD and select "View/Download Electronically Received Articles"    

What programs do I need to view a document?

You will need a web browser and Adobe Acrobat installed on your computer. We recommend that you use Internet Explorer, version 4.0 or greater to view your documents. If you do not have Adobe Acrobat installed, you can download it free of charge from Adobe's web site:

http://www.adobe.com/products/acrobat/readstep.html

How long will my document be available?

 Documents are available for two weeks, from the date of notification.

Can I make copies of the document for friends or post it to the web?

 No. Documents obtained by IDS are for your personal use. Any further copying or distributing of material is strictly forbidden in accordance with Copyright Law.

Send comments and questions to: ill@lib.nmsu.edu