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The Newsletter of the New Mexico State University Library

Vol. 11, No. 2 April 1996

Choosing Our Future: Library's Planning Retreat

by Laural Adams
NMSU Library's strategic planning process consists of several phases and 
functions. Five separate committees have been established and each is 
undertaking various parts of the process. On March 27th and 28th, a 
planning retreat organized by the Values Scanning/Mission Formulation 
Committee was held at the Holy Cross Retreat Center to scan the values 
of Library employees and our community and to begin reformulating the 
Library's mission statement.  
	The retreat was modeled after the "Future Search Conference" 
concept in which a large group of internal organizational members and 
external "stakeholders" meet to share and synthesize their vision of the 
future, evaluate the past, and devise strategies for directing the 
organization towards the future. This process is different from the 
meetings and committees an organization usually utilizes for planning 
and decision making in that it is focused on examining the whole system 
rather than solving problems within discrete areas. 
	The conference was attended by half (40) of the Library's 
employees and an equal number of external participants. Among the latter 
were NMSU faculty, students, staff, community members, vendors and other 
information providers. These participants contributed their unique views 
of the Library and our future.  
	A framework of five questions evoked observations on the history, 
values, ideals, constraints and opportunities that effect us. After 
discussing relevant trends and values, we identified who the 
organization should serve, what products and services we should provide 
and how this should be accomplished. These were the basic elements of a 
draft mission statement. We then brainstormed specific actions for 
bridging the gap between the present and the future we envisioned. 
	Library staff noted with enthusiasm how much they had learned 
about themselves. After the conference several library participants met 
informally to share observations about the process. "I never thought 
about the Library that way," one participant commented. "We learned 
things about ourselves that weren't always good but we needed to know. 
We also learned what things we're doing right."  
	Since then, the results of the conference have been synthesized 
into mission and values statements and passed on to the next committee. 
This "strategic business modeling" committee is now using the results to 
establish the formal "lines of business" in which NMSU Library engages. 
These will give way to a set of goals and methods for measuring how well 
we accomplish our goals.  
	The committee will also identify "strategic business units." Such 
groups are very often not constrained to formal departments or 
traditional units within departments but are nonetheless instrumental to 
accomplishing certain goals. Costs and resource allocations for each 
line of business will be assessed in light of the newly devised goals 
and future environmental conditions and trends. 
	This phase is expected to require an intense 16 or more hours of 
work and we anticipate its completion by the end of May. We expect to 
finish the strategic plan and begin implementing it by the fall 
semester. Anyone interested in commenting on the planning process is 
invited to do so. A Web site has been established where planning 
documents can be viewed and e-mail comments can be made. The Library 
Home Page address is at URL: http://library.nmsu.edu 
	We would like to thank those who participated in the retreat and 
others who have contributed their input and guidance to this process. 
Particularly, we wish to thank Larry Mays, Phil Bernick, and Ellen 
Rosell who helped us organize a successful retreat. 

Western Women Collection

by Cheryl Wilson 
A Western Women Collection, comprising more than 300 titles, was 
recently added to Special Collections.  The books, both fiction, and 
non-fiction, focus on the lives, accomplishments, and experiences of 
women whose contributions continue to influence the history and 
development of the West. While the core collection was purchased from La 
Galleria de Los Artesanos, a bookstore in Las Vegas, New Mexico, books 
are continuing to be added to the collection. 
	To search OLE for books in the collection type t/western women.  
The books may be used in the Special Collections Research Room from 
Monday through Friday, 9:00 a.m. until 12:00 noon and from 1:00 p.m. 
until 5:00 p.m. Special Collections is located on the 2nd floor east 
in Branson Hall.

Noteworthy Library Faculty Activities

Barbara Delzell, Engineering Librarian since 1992, will be leaving the 
Library to work for the Vancouver, Washington Division of the Hewlett-
Packard Company, Research and Development Engineering Group, as 
Information Research Analyst.  Barbara will be in charge of the Resource 
Center for Research & Development.  She begins her new job on May 20, 
1996.  Congratulations, Barbara--good luck! 
Valerie Horton, Head of Library Systems, will serve as NMLA Annual  
Conference Chair in 1996/97 and as president of the New Mexico Library 
Association (NMLA) for 1997-98.  Valerie has been active in the 
association over the years, and in fact was local arrangements Chair for 
the NMLA Annual Conference held in Las Cruces last March. 
Congratulations, Valerie! 
Ed Erazo has won the Border Regional Library Association's Librarian-of-
the-Year Award "in recognition of outstanding library service to the 
community."  BRLA is the local library association that serves the El 
Paso/Las Cruces/Juarez  metroplex.  Ed served as BRLA president during 
the 1994-95 term.    


The Newsletter of the New Mexico State University Library Box 30006 Dept. 3475 Las Cruces, NM 88003-0006 Editors: Tim McKimmie (505) 646-7483 tmckimmi@lib.nmsu.edu Ed Erazo (505) 646-6930 ederazo@lib.nmsu.edu Staff Page: Mike Mitchell mitchell@lib.nmsu.edu Editorial Board: Gwen Gregory Laurie Porter Karen George Published January, April, and October

New Wine, New Bottles

by Charles Townley,  
Dean of  the University Library ctownley@lib.nmsu.edu 

Throughout the world, major changes are taking place in how scholarly  
information is accessed and used.  Nowhere is this more true than at the 
New Mexico State University Library.  Changes in our users and in the 
scholarly information we provide are creating new demands for library 
service at New Mexico State University.  We are working with new  wine 
and new bottles. 
	The Library is addressing these changing needs in a new strategic 
plan.  The recent "Planning Our Future" search conference (reported 
elsewhere) has provided an opportunity for the NMSU community to gather 
and discuss how we want to access and use scholarly information in the 
next five years.  Library personnel and members of the NMSU community 
are now reviewing the findings of this conference and related 
statistical information to create a strategic plan for the University 
Library.  Over the summer, the strategic plan will be elaborated into 
objectives and programs of library departments and units.  It is already 
clear that there will be some significant changes in library direction 
and goals. 
	Some new concepts are already being implemented.  One is enhanced 
information training.  Users want the NMSU Library to provide a greatly 
increased amount of training for students, faculty, and staff.  We 
already provide regular sessions on using electronic and traditional 
resources.  We also offer a three credit general education course, 
Library Science 311,  "Information Literacy," for those interested in 
mastering information skills and strategies necessary for critical 
evaluation and use of scholary information. We are looking at a broad 
range of enhancments including several online tutorials. 
	Another area of enhanced activity is in developing borderlands 
information.  The importance of the border in our lives is becoming more 
and more apparent and the library is responding.  We have been fortunate 
to add two large collections that address current areas of weakness in 
Mexican and Latin American collections.  In addition to our long-
standing cooperation with the UTEP Library, the NMSU Library is 
cooperating more with the Autonomous University of the City of Juarez.  
This spring we are signing the first Interlibrary Loan and Reciprocal 
Borrowing Agreements between the two universities on the border.  As a 
part of the Transborder Information Technology Collaborative 
demonstration in February, we co-hosted a demonstration of online 
databases with the other two institutions that was seen throughout the 
Las Cruces-El Paso-Juarez metroplex.  For the past year and a half, we 
have been undertaking staff exchanges with the Autonoma Library in order 
to share our knowledge of each other's library operations and resources.  
	In the area of cooperative collection development, we are sharing 
journal lists to assure a broad coverage of periodical titles on both 
sides of the border.  We also are cooperating with the University of 
Guadalajara and at the Technological Institute in Chihuahua. 
	To improve access to scholarly information in areas with very 
expensive journals, the University Library is initiating an access 
initiative with the cooperation of five departments: Biology, Chemistry 
and Biochemistry, the Klipsch School of Electrical and Computer 
Engineering, Mathematical Sciences, and Physics.  This program, which 
involves a cut in the periodicals list and enhancements in electronic 
access and delivery, is intended to pilot test new ways of providing 
scholarly information essential for research, teaching, and service.  
Lessons learned with these departments will be eventually applied 
throughout the university. 

Social Science Data for NMSU Researchers

by Marlo Brown 
The Inter-University Consortium for Political and Social Research 
(ICPSR) offers researchers at NMSU access to a huge archive of 
statistical data at little or no cost. International in scope, the ICPSR 
archive ranges from Canadian census data to ABC News polls, from capital 
punishment to health care. Continual efforts are made to expand the 
archive, and data from some of the world's leading researchers is 
regularly added to the collection. As a member of the ICPSR, NMSU enjoys 
not only access to the archive, but also training opportunities in data-
based research at ICPSR and technical support to help researchers in 
using data. 
	ICPSR has recently upgraded their delivery system to provide 
researchers at member institutions with faster and easier access than 
ever before. Using the Internet, sets of data can be ordered and 
downloaded quickly and easily. At ICPSR and at NMSU, there is also a 
movement away from large mainframe computers and toward putting the data 
on the personal computer of the researcher for more flexible access and 
easy sharing of data with colleagues. ICPSR has also made information 
about their program available through their World Wide Web homepage at: 
	For more information about ICPSR services or to order data, 
researchers can contact Marlo Brown, NMSU's ICPSR Official 
Representative, at 646-7485, e-mail marlo@lib.nmsu.edu. 

Opportunities: Need for Private Investment

by Nancy B. Dent, Director of Library Development 

The NMSU library endeavors to keep pace with technological advances and 
the explosion of computer-based resources that are enhancing the library 
of the future.  However, there are challenges that can only be met 
through private investment in the incredible community resource that is 
represented by the New Mexico State University Library. 
	Escalating publishing costs continue to devalue the Library's 
acquisition dollars.  The prices of research periodical subscriptions 
have increased 35 to 75 percent over the last three years, forcing the 
Library to restrict subscriptions.  Publisher's prices for academic 
books have increased 20 to 25 percent in the same time period. 
Scientific journals and books often cost three or four times the amount 
of non-scientific library materials.  With the level of science-based 
scholarship and research taking place at NMSU, the financial impact of 
this is significant. 
	Technology has dramatically changed the way a research library 
acquires, processes, and makes information available.  In addition to 
providing current and relevant print materials, the Library is committed 
to enhanced technical capabilities and public access to computerized 
information resources.  But costs exceed allocations.  Private support 
must be secured to preserve and enhance the quality and distinction of 
the Library.  As a state-assisted university, receiving approximately 38 
percent of its budget from state sources, NMSU must call upon 
individuals, corporations, and foundations to invest in its future.  
There are many opportunities to invest including outright gifts, gifts 
of real estate and appreciated securities, deferred and planned gifts. 
	If you would like to discuss how you can help, please call Nancy 
Dent at 646-5828.

UACJ Librarians Continue to Visit NMSU Library

by Karen Stabler 

Three librarians from the Universidad Autonoma de Ciudad Juarez (UACJ) 
will visit the New Mexico State University Library in an ongoing program 
to enhance cooperation between the two libraries.  Martha D. Castro, a 
Special Collections Librarian will be visiting April 15 - April 19, 
Veronica Flores, a Serials Librarian will be visiting April 29 - May 3, 
and Jesus Cortes, the Associate Librarian will be visiting May 27 - 31. 
The visiting librarians will be looking at our procedures, systems, and 
consulting with NMSU faculty and staff.  Each visiting librarian will 
make a presentation about an aspect of Mexican librarianship.  Marta 
Castro will speak on "School Libraries in Mexico," Veronica Flores will 
speak on the "Use of Serials in Mexican Universities," and Jesus Cortes 
will speak on "Library Automation in Mexico."  Last year, three other 
librarians--Juana Martinez, Vickie Martinez and Alejandro Gonzalez--each 
visited our library for one week.  Through this exchange program, a 
Reciprocal Borrowing Agreement, Interlibrary Loan Privileges, and a Gift 
Book Exchange have been established.

News from the Dean's Office . . .

	Several additional renovations of the Branson Hall Library will be 
undertaken this summer.  A preservation laboratory will be built in the 
Archives Unit and funded in large part by the Stockman Foundation.  The 
Staff Lounge will be moved from the fourth to the first floor to be more 
convenient for staff.  This will also free up additional space for 
Archives collections and activities. Electronic classroom facilities 
will be built in both libraries. One facility will be fully equipped 
with computers and other instructional equipment.  Funds for the project 
comes from remaining funds from the 1990 and 1994 capitol bond issues. 
	The Government Documents Unit was successfully reviewed by the 
U.S. Government Printing Office.  Staff efforts and improvements in 
facilities were praised.  Need for additional support was discussed. 
	The State of New Mexico Legislature and Governor approved $100,000 
for additional microfilming activities in the Durango, Mexico area 
related to historical documents of interest to the citizens of New 
Mexico.  The sponsorship of Representative J. Paul Taylor of Mesilla is 
warmly recognized. 
	The Library has received three significant bequests this winter. 
$50,000 was received from the Camien estate to establish an endowment to 
support the Rio Grande Historical Collections.  The McKee Foundation of 
El Paso has donated $7,500 for additional materials in art and 
engineering.  U.S. West has donated $2,500 for the support of library 
 	Tenure as of July 1: R. David Myers (also promotion to Professor), 
Don Barclay & Tim McKimmie.

WWW Access to Science Citation Index Ceases

by Tim McKimmie, tmckimmi@lib.nmsu.edu 
Although immensely popular, in the end, the cost of maintaining Web 
access to Science Citation Index (SCI) proved too high.  NMSU faculty, 
staff, and students were able to use this version of SCI for about 4 
months through a cooperative, experimental program involving Los Alamos 
National Laboratory (LANL), Sandia Lab, Phillips Lab, UNM, NM Tech, and 
NMSU.  The program ceased March 31.  Many faculty and students have 
expressed concern about this loss.  Not only was it easy to use, but it 
was accessible from any campus office. 
	The most valuable aspect of this service was the software used for 
searching SCI.  Developed by LANL specifically for searching SCI, the 
"Explorer" software was sophisticated yet user friendly, allowing 
powerful search capability, multi-year searching, and hypertext links to 
cited references.  Any computer with a campus ICP address could access 
the tapes, stored at LANL.  In order to continue the service, the 
Library would have needed approximately $135,000 per year, an amount 
that simply could not be squeezed from its budget. 
	For now, Library users may access SCI on CD-ROM from 1989 to the 
present, from a single workstation in Branson Library.  Although there 
seems to be little hope of restoring access to SCI via the Web, a 
proposal is being drafted that would permit a reduced level of access, 
rather than campus wide.  One of the reasons for the high cost of the 
service would have been the unlimited nature of access.  Under a 
recently submitted proposal, for example, access could be limited to 
specific locations of computers on campus.   A decision is expected by 
early May.

PEGASUS Document Delivery Service Continues to Grow With High-Flying Success

by Cindy Watkins 

PEGASUS, the document delivery service of the NMSU Library, continues to 
broaden its scope, with the Circulation staff providing the backbone of 
this new program.  Through PEGASUS faculty, professional staff, and 
registered disabled patrons may request materials to be delivered to 
their university offices.  Requests may be made via e-mail 
(pegasus@lib.nmsu.edu) or fax (646-7477).  Also, look for the PEGASUS 
fill-out form on the NMSU Library's online circulation desk 
(http://lib.nmsu.edu/circulation/pegasus/index.html).  When requests are 
received the circulation staff locates the materials, copying if 
necessary, and delivers directly to campus offices.  Guaranteed 
turnaround time is 2 working days, but most requests are filled within 
24 hours.  Requests for materials not owned by the NMSU Library are 
forwarded to the Interlibrary Loan Office.  Once ILL has filled the 
request, the materials are then returned to PEGASUS for delivery.   
	An option for PEGASUS users is the ordering of materials to be 
placed directly on reserve.  Please phone Sandra Padilla for more 
information 646-4441. 
	From September 1, 1996-March 21, 1996 Circulation staff have 
processed the following: 
	-  Articles delivered 1,906 
	-  Articles referred to ILL 306 
	-  Total pages copied 19,123 
	-  Faculty & professional staff registered  
	    for PEGASUS 458 
	-  Departments, Offices and Organizations using PEGASUS 149 
From August 1994-March 20, 1996: 
	-  Books Delivered 1269 
	-  Books Picked-up 152 
Email: pegasus@lib.nmsu.edu 

Meet the Pegasus Staff

Patsy Hernandez, Branson Periodicals 
	Patsy checks all incoming Pegasus mail, forwarding it to the 
appropriate area.  If she finds that the Library does not own the item, 
she forwards the request to ILL.  In addition, Patsy pulls materials to 
be copied from the Branson periodicals room, and is responsible for the 
final quality control check for correct copying and pagination. 
Mary Chavarria, New Library Periodicals and Copy Center 
	Mary locates requested materials in the New Library periodicals 
room and coordinates all copying with the Copy Center.  She also 
performs final quality control check for correct copying and pagination. 
Frances Alvarez, New Library Circulation 
	Frances locates requested items from the New Library stacks and 
makes deliveries. 
Dora Morales, Branson Circulation 
	Dora maintains Pegasus files for book requests, and makes 
Cindy Watkins, Branson Circulation 
	Accounts for all articles copied, maintains statistical files for 
articles, and oversees the whole show. 
Irene Tellez and Sandra Padilla, New Library Circulation  
Fatemeh Zafarani, Branson Stack Maintenance 
     Assists when others are unable by pulling or delivering requests.  In 
addition, students from four separate areas assist in copying and 


by Mike Mitchell  

Announcing New Staff: The library welcomes . . .

Ruby Estrada Ruby Estrada is the newest member of the Order/Recipts Unit. She has previously been employed on campus as a student and is very happy to be working at the Library. Her majors are government and ecology. Ruby is a native New Mexican with roots dating back to before New Mexico statehood. Ethnically, she says she is a blend of cultures which have historically been in the area: Native American, Mexican, Spanish and French. Ruby has traveled all over Europe and lived in England for a couple of years. She is convinced that although there is a lot to see and do in the world, there really is no place like home. She predicts that her roots and familiarity with New Mexico will keep her in the area for a long time to come.

New Baby

Mary Chavarria, New Periodicals, is pleased to announce the arrival of her daughter, Isabel, born on March 29, 1996. Isabel weighed 6 lbs. and 15 oz. and was 20" long. Congratulations to the proud parents, Mary and Chon!

Library Services Alliance Offers Cooperative Initiatives

by Karen Stabler 
In 1992 the New Mexico State University Library joined the Library 
Services Alliance, a consortium of technical libraries in the state of 
New Mexico to enhance cooperation on collections and services.  
Membership includes the three national laboratories  Los Alamos 
National Laboratories, Sandia Laboratories, and Phillips Laboratories as 
well as the University of New Mexico, New Mexico Institute of Mining and 
Technology, and NMSU.  There have been several successful programs 
including the Reciprocal Borrowing Agreement that permits faculty and 
graduate students from the six institutions to check out unclassified 
materials from each other's library. Forms are available at the Branson 
Library Circulation Desk or call Holly Reynolds at 646-4803.  Last year 
an experiment from October 1 through March 31 on using ISI's Scientific 
Citation Index, a web-based product, was made available to all NMSU 
students and faculty who had an IP (Internet Protocol) address.  Through 
the years there have been collection development initiatives to share 
expensive journals among the members.  The Reference Planning Groups is 
planning initiatives to promote services among technical libraries in 
New Mexico.

Bibliographic Instruction Increasingly Important in High Tech NMSU Library Environment

by Edward Erazo, Education Librarian 

Most academic libraries in the United States find themselves in an 
increasingly high-tech environment, one with constant and rapid changes; 
the NMSU Library is no different.  There seem to be new products, new 
software, new searching options available everyday.  All this accounts 
for making libraries the exciting places they are, but it also serves to 
challenge, delight and sometimes alarm the students and faculty, who try 
to keep up with all the latest innovations available in the Library.  In 
the past few years, we have seen library resources gradually move from 
print to electronic format, as in these examples: the card catalog to 
the online catalog (OLE), print indexes to CD-ROM indexes, and print 
directories to CD or Internet directories.  We even have full-text legal 
journals and law reviews available via Internet access on WESTLAW.  The 
result at the Library has been not only the ability to get information 
faster, but in many cases, get better information as well.  With the 
proliferation of databases available on the Internet and better search 
engines to locate specific information, this trend toward faster and 
better electronic information promises to continue.  As a result, 
library instruction is evolving an increasingly important and necessary 
role in academic libraries and in the larger academic community they 
     It used to be that library skills were something our students 
learned just once, usually during their first year of college and as 
part of their English composition class (E-110 & E-111).  The overview 
included an explanation of the card catalog, print indexes and 
citations.  Well, while we still offer the general library orientation 
to these classes, we are now more apt to demonstrate search techniques 
for the various electronic databases that students need to know to find 
their information. We conduct library orientations for many classes 
besides English composition.  Other instructors are discovering that one 
class period in the library is time well spent learning about specific 
sources for their students' research papers.  Students who transfer to 
NMSU after their first year elsewhere and returning students are often 
alarmed at the changes in an increasingly electronic library.  
"Everything is now on the computer," they say.  Just where should they 
begin?  The answer is that they should begin by trying to get into a 
library orientation class, either one as part of one of their courses, 
or by joining one scheduled for another class.  Chances are that there 
will be one that will be both suitable for their level and offered at a 
convenient time.  The other possibility is to take us up on our offer to 
provide a special session if they can get at least five students 
together on their own. 
     Options for getting library instruction abound, as the growing list 
of opportunities shows.  This semester, the Library again offered 
"Information Literacy," L SC 311 (Library Science) as a general elective 
course.  As was the case last semester, students quickly filled the one 
section of the class.  (Interestingly enough, last semester several 
faculty members joined graduate and undergraduate students in L SC 311.) 
Reference librarians conducted 113 bibliographic instruction sessions 
since the first of the year.  These sessions had been arranged for 
specific classes and were held in one of the library classrooms.  The 
reference desks conduct one-on-one tutorials everyday on the use of the 
multitude of electronic databases.  Workshops in using CD-ROMS were also 
offered.  Just as the type of library instruction offered has grown, so 
has the availablity of Library databases both on and off campus.  The 
Library online catalog is available from home or office via modem and so 
are a multitude of resources by subject available on the NMSU Library 
Home Page on the Internet.  Additionally, selected CD-ROM databases from 
the Library CD-ROM Network are available throughout campus.  Faculty 
members are searching online databases from their offices through a 
service called First Search; and students are doing the same from 
terminals in either of the reference departments.  So then, both the 
number of electronic databases available and modes of access to them are 
increasing.  Library instruction in this high-tech environment has taken 
on a new importance. Computer literacy and information literacy are 
vital for the students and faculty of NMSU and throughout academia as we 
approach the turn of the century. 
     If you would like to arrange a general library orientation or a 
specific library instruction session for yourself or your students, 
please contact me at 646-6930 or call one of my reference colleagues in 
either New Library or Branson Hall.

FORO VI /Transborder Library Forum VI Meets in Tucson

By Gwen Gregory 
Several library faculty and staff attended the 6th Transborder Library 
Forum (FORO VI) in Tucson, Arizona, February 15 - 17.  This annual 
meeting brings librarians from Mexico, the United States, and Canada 
together to discuss issues of mutual interest, and also facilitates 
cultural and information exchanges.  Reference Librarian Molly Molloy 
presented a preconference session on Latin American Internet resources.  
Archivist Austin Hoover described NMSU's archival collections in a session
on transborder archives. Head of Information Services Karen Stabler 
participated in a panel discussion on library staff exchanges.  Head of 
Library Systems Valerie Horton presented a review of current trends in library 
automation.  Gwen Gregory, Ed Mayfield, and Edward Erazo served as panel 
organizers and moderators.  Charles Townley and Vita Montano also 
attended the conference.  Many librarians from El Paso and Juarez were 
there as well. 
FORO VI drew attendees from many parts of Mexico and the U.S. as well as 
Canada and even the Netherlands and Japan.  The FORO provides a unique 
opportunity for librarians to meet, learn about different cultures, and 
work on projects like staff exchanges and interlibrary lending 
agreements.  Many Mexican and U.S. libraries have formed partnerships as 
a result of contacts made at previous FOROs.  The FORO is a bilingual 
conference, with programs presented in English and Spanish.  
Simultaneous translation was available for all programs. 
	FORO VII will take place February 20 - 22, 1997 in Ciudad Juarez, 
Chihuahua, Mexico.  Jesus Lau Noriega and the library staff at the 
Universidad Autonoma de Cuidad Juarez are already organizing the 


The Newsletter of the New Mexico State University Library
Box 30006 Dept. 3475 Las Cruces, NM 88003-0006
Editors: Tim McKimmie (505) 646-7483 tmckimmi@lib.nmsu.edu
Ed Erazo (505) 646-6930 ederazo@lib.nmsu.edu

Staff Page: Mike Mitchell mitchell@lib.nmsu.edu

Editorial Board: Gwen Gregory, Laurie Porter, Karen George

Published January, April, and October

Library Publications Committee
New Mexico State University Library
Box 30006, Dept. 3475
Las Cruces, NM 88003-0006

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